Contact
Get in touch
Questions about Citegrade, your account, or enterprise plans? We typically respond within a few hours.
Before you write
Other ways to reach us
mail
support@citegrade.com
General support & questions
handshake
enterprise@citegrade.com
Custom plans & partnerships
bug_report
bugs@citegrade.com
Report issues or unexpected behavior
Typical response time
We respond to most messages within 4 hours during business hours (Mon–Fri, 9am–6pm EST). Enterprise inquiries receive priority.